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Delivery policy

Customers are offered one or more of the following shipping options

Delivery time, daysDelivery cost
Standard Shipping UK (for orders below 30 euros)2-33
Standard Shipping UK (for orders above 30 euros)2-30
Express Delivery UK1-28

Fulfillment is from Monday to Friday (inclusive), all goods will require a signature upon delivery. Where customers specifically request to be able to select for parcels to be delivered without a signature, the customer accepts full responsibility in case the parcel/product is damaged, lost, or stolen.

Please contact us by email at customerservice@getcannab.com if your delivery does not arrive within the expected time period.

Orders must be placed before the cut-off (found on the checkout page) to be guaranteed for same day dispatch. While Getcannab will try to fulfill as many orders as possible, where orders are placed after the cut-off, we reserve the right to process them the following working day.

Where courier parcels cannot be delivered because of incorrect address or failed delivery due to customer not present, the courier will charge 5 EUR to return the product to base. If customer wishes to have the parcel re-sent, the return cost, as well as the new postage cost, will become payable. If customer requests a refund instead of re-delivery, a refund is issued minus the cost of delivery and the cost of return.

Additional delivery policy disclaimer: 

  1. The seller is fully responsible for the order delivery process and for all relationships with the courier service related to the payment of their services
  1. The seller must ship the goods no later than the next day after receiving the order from GetCannab.com
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